index
Help & Info

Frequently Asked Questions

Everything you need to know about ordering, delivery and caring for your flowers. Can't find your answer? Message us on WhatsApp — we're happy to help.

Yes. We source premium flowers from Ecuador and Holland and store them in a temperature-controlled environment to ensure maximum freshness.

Every bouquet is handcrafted using fresh flowers. While the overall style remains the same, slight natural variations may occur.

Flowers are seasonal. If a particular bloom is unavailable, we substitute it with an equally premium alternative while maintaining the bouquet's design and value.

Yes. Contact us on WhatsApp and we'll create a bespoke arrangement tailored to your preferences.

Yes, subject to order cut-off times and delivery location.

Absolutely. Every bouquet includes a complimentary message card.

With proper care, most bouquets last approximately 5–10 days depending on the flower variety.

We'll do our best to accommodate your preferred delivery window whenever possible.

Still have a question?

Chat on WhatsApp
Chat Support

Support
Typically replies within an hour

Hi there 👋

How can I help you?
×